Purpose:

Each time a patient misses an appointment without providing proper notice, another patient is prevented from receiving care. Therefore, our office reserves the right to charge a fee. To ensure appointment availability for all patients and to manage provider scheduling efficiently, our practice has implemented the following cancellation and no-show policy.

 

Policy:

48 Hour Cancellation and No-Show Policy

1. Appointment Cancellations:

We require at least 48 hours’ notice for all appointment cancellations or reschedules.

Cancellations made with less than 48 hours’ notice may be subject to a late cancellation fee of $40.

It is every patient’s responsibility to remember their scheduled appointments. Patients will receive a printout of their appointments after they are scheduled. Reminder calls are an office courtesy and should not be solely relied on. “No Show” fees will be billed to the patient. This fee is not covered by insurance and must be paid prior to your next appointment. Multiple “no shows” in any 12-month period may result in termination from our practice.

2. No-Show Appointments:

A “no-show” is defined as missing an appointment without prior notice.

Patients who fail to appear for a scheduled appointment without providing notice will be charged a no-show fee of $40.

After two (2) no-shows, the practice reserves the right to require prepayment for future appointments or to discharge the patient from care.

3. Telehealth Appointments:

The same cancellation and no-show fees apply to telehealth visits.

Patients are responsible for ensuring they are ready and logged in at the time of the scheduled appointment.

4. Emergencies and Exceptions:

We understand emergencies occur. Fees may be waived at the provider’s discretion for unavoidable circumstances.

5. Payment of Fees:

Cancellation or no-show fees are not billable to insurance and must be paid by the patient before scheduling the next appointment.

In order for us to maintain our efficiency in the Office, it is necessary for us to implement a cancellation and no-show policy. It is important that when you schedule your appointment you have thoroughly checked your personal calendar to make sure that your scheduled date is ideal for you. Cancelling or rescheduling your visit requires multiple phone calls to adjust the office schedule. If you need to cancel your appointment, please do so in a timely manner. Cancellations made less than 48 hours before you will be charged a $40 fee. This fee will not be applied toward your visit and will be added as a charge to your account, not billable to any insurance. This fee must be paid prior to being rescheduled. If you do not show up for a scheduled appointment you will be charged a $40 fee. We thank you in advance for your cooperation and understanding of the scheduling process. By signing below, you acknowledge that you have received this notice and understand this policy.

6. Acknowledgment:

By scheduling an appointment, you acknowledge and agree to comply with this cancellation and no-show policy.

 

USave Health

Practice/Company Name: USave Health

Primary Business Address: 2630 W Broward Blvd Suite 203-1842, Fort Lauderdale, FL 33312-1314

Phone: 954-870-4790

Email: policy@usavehealth.com

Website: usavehealth.com

Effective Date: [10/1/2025]

Last Updated: [10/1/2025]