Terms of Use Policy
1. Acceptance of Terms
Welcome to USave Health (“Company,” “we,” “us,” or “our”). These Terms of Use (“Terms”) govern your access to and use of our telehealth website, mobile applications, and electronic communication platforms (collectively, the “Services”).
By using our Services, you agree to comply with these Terms and our Privacy Policy and Notice of Privacy Practices.
If you do not agree, please do not use the Services.
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2. Eligibility
You must be at least 18 years old or the legal age of majority in Florida and other multistate locations across other Nurse Licensure Compact (NLC) member state line to use our Services.
If you are using the Services on behalf of a minor or another person, you must be legally authorized to consent to their medical care.
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3. Description of Telehealth Medical Services
Our Services allow patients located in Florida and other multistate locations across other Nurse Licensure Compact (NLC) member state line to consult licensed medical professionals through secure audio, video, and digital communication.
By using our telehealth platform, you acknowledge and agree that:
Telehealth involves electronic transmission of medical information, which may include health records, images, or live video communications.
Your healthcare provider will determine whether telehealth is appropriate for your condition.
You have the right to withhold or withdraw consent to telehealth at any time without affecting your right to future in-person care.
All medical providers are licensed in accordance with Florida Statutes §456.47 and may only provide care to patients located in Florida and other multistate locations across other Nurse Licensure Compact (NLC) member state line location at the time of service.
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4. Telehealth Provider Disclosure Statement
In accordance with Florida Statutes §456.47(4), the following information is provided to all patients receiving telehealth services from this practice:
Practice/Company Name: USave Health
Primary Business Address: 2630 W Broward Blvd Suite 203-1842, Fort Lauderdale, FL 33312-1314
Phone: 954-870-4790
Email: [Insert Contact Email]
Website: usavehealth.com
USave Health hires only Licensed Providers to Deliver Telehealth Services
All healthcare professionals providing telehealth services through this platform are licensed and in good standing with the Florida Department of Health and practice within the scope of their Florida license.
Patients may verify provider licenses through the Florida Department of Health License Lookup at
https://flhealthsource.gov/telehealth/.
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5. Emergency Situations
Telehealth is not appropriate for emergencies.
If you are experiencing a medical emergency, call 911 or go to your nearest emergency department immediately.
Do not rely on electronic communication for urgent medical needs.
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6. Patient Responsibilities
You agree to:
Provide accurate and complete medical and personal information.
Use a private, secure, and safe location during your telehealth session.
Follow the provider’s medical instructions and treatment plan.
Not record, reproduce, or distribute any part of your session without written consent.
Maintain confidentiality of your account and access credentials.
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7. Privacy and Security
We comply with the Health Insurance Portability and Accountability Act (HIPAA) and Florida privacy laws to protect your health information.
All telehealth communications are encrypted and securely transmitted. However, no system is entirely free from risk, and you acknowledge that electronic communications may still be subject to unauthorized access.
Please review our Notice of Privacy Practices for detailed information on how your health information is used and disclosed.
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8. Payment, Insurance, and Refunds
By using our Services, you agree to pay all applicable fees as disclosed prior to your appointment.
Payments may be collected electronically via secure payment systems.
Insurance coverage for telehealth may vary; you are responsible for verifying benefits with your insurer.
Refunds or rescheduled appointments may be provided only according to our posted refund policy.
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9. Intellectual Property
All materials on this website—including text, graphics, logos, and software—are the property of Broward County or its licensors.
You may not copy, reproduce, modify, or distribute any content without prior written consent.
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10. Disclaimer of Warranties
The Services are provided “as is” and “as available.”
We make no representations or warranties of any kind, express or implied, regarding the operation, accuracy, or reliability of the Services, or the qualifications or availability of providers.
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11. Limitation of Liability
To the fullest extent permitted by Florida law, USave Health, its employees, and contractors shall not be liable for any indirect, incidental, consequential, or punitive damages arising from your use or inability to use the Services.
This includes, but is not limited to, damages resulting from delays, data loss, or system failures.
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12. Indemnification
You agree to indemnify, defend, and hold harmless USave Health and its affiliates from any claims, damages, or expenses (including legal fees) arising from your use of the Services, your violation of these Terms, or your negligence.
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13. Termination of Access
We may suspend or terminate your access to the Services at any time if we believe you have violated these Terms, provided false information, or used the Services inappropriately.
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14. Governing Law and Dispute Resolution
These Terms are governed by the laws of the State of Florida, without regard to conflict-of-law rules.
Any disputes arising under these Terms shall be resolved in the courts of Broward County , Florida, unless otherwise required by law or arbitration agreement.
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15. Modifications to Terms
We may modify these Terms from time to time. Any changes will be effective upon posting the revised version on our website. Your continued use of the Services after such posting constitutes your acceptance of the updated Terms.
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16. Contact Information
For questions, concerns, or requests related to these Terms, please contact:
USave Health
Practice/Company Name: USave Health
Primary Business Address: 2630 W Broward Blvd Suite 203-1842, Fort Lauderdale, FL 33312-1314
Phone: 954-870-4790
Email: policy@usavehealth.com
Website: usavehealth.com
Effective Date: [10/1/2025]
Last Updated: [10/1/2025]